CF OLYC NIG LTD

Privacy Policy

Last updated: December 17, 2025

CF OLYC NIG LTD operates the website cfolyc.org (the “Site”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site, contact us, create an account, submit reviews, or request our products/services.

1) Information we collect

We may collect the following categories of information:

A. Information you provide to us

  • Contact/Inquiry details: name, email address, subject, message content when you use our contact form or email us.

  • Account information: username/email and other details you provide when registering or logging in (if enabled).

  • Product reviews/comments: name, email, review text, rating, and any other details you submit in a review form.

B. Information collected automatically

  • Device and usage data: IP address, browser type, pages visited, referring/exit pages, timestamps, and interactions with the Site.

  • Cookies and similar technologies: used for core site functionality, preferences, analytics, and security (see Section 6).

C. Transaction/service information (if you place an order or request service)

  • Details needed to process orders, deliver products, or provide logistics/transport services (e.g., delivery location, order notes). (Exact fields depend on what you submit and the service used.)

2) How we use your information

We use information to:

  • Respond to inquiries and provide customer support.

  • Provide and improve our products/services (palm kernel oil, byproducts, logistics/transport).

  • Enable account access and site functionality (where applicable).

  • Publish and manage reviews/comments (including spam prevention).

  • Improve site performance, user experience, and security.

  • Comply with legal obligations and protect our rights.

3) Legal basis (where applicable)

Depending on the context, we process your information based on:

  • Your consent (e.g., submitting a form or review),

  • Contract necessity (e.g., fulfilling an order/service request),

  • Legitimate interests (e.g., improving services, preventing fraud/spam),

  • Legal obligations (e.g., compliance requests).

4) How we share your information

We may share information with:

  • Service providers who support our operations (hosting, website tools, email delivery, analytics, security/spam prevention, payment/shipping providers if used).

  • Professional advisers (legal, accounting) where necessary.

  • Authorities may act if required by law or to protect rights, safety, or property.

  • Business transfers (if we undergo a merger, acquisition, or asset sale).

We do not sell your personal information.

5) Data retention

We keep personal information only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. For example, inquiry messages may be retained to support customer service and record-keeping.

6) Cookies

Cookies help the Site function and remember preferences. You can usually control cookies through your browser settings. Disabling some cookies may affect certain features (like login or forms).

7) Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is 100% secure.

8) Your privacy rights

Depending on your location and applicable law, you may have rights to:

  • Request access, correction, or deletion of your personal data,

  • Object to or restrict certain processing,

  • Withdraw consent (where processing is based on consent),

  • Request a copy of certain data you provided to us.

9) Children’s privacy

Our Site is not intended for children, and we do not knowingly collect personal information from children.

10) Third-party links

The Site may contain links to third-party sites (e.g., social media). Their privacy practices are governed by their own policies.

11) Contact us

CF OLYC NIG LTD
Address: Plot 6 Industrial Layout, Emene, Enugu 400103, Enugu, Nigeria
Email: contact@cfolyc.org